Shipping & Cancellation Policy

Fast and Safe Delivery

We deliver your natural beauty products quickly and safely to your doorstep. Think of us like your trusted delivery partner who never lets you down.

Shipping Charges

Free Shipping Orders above ₹499 get free delivery – like getting a bonus gift with your purchase!

Standard Shipping For orders below ₹499, we charge only ₹49 for delivery anywhere in India.

Express Delivery Need your products faster? Choose express delivery for just ₹99 and get them in 1-2 days.

Delivery Time

Standard Delivery 3-7 working days to reach your address. It’s like ordering online food but takes a few more days because we pack everything with extra care.

Metro Cities Delhi, Mumbai, Bangalore, Chennai – usually 3-4 days

Other Cities 5-7 days depending on your location

Order Tracking

Once your order is shipped, we’ll send you a tracking link via SMS and email. You can check where your package is anytime – just like tracking your friend’s location on WhatsApp!

Cancellation Policy

Before Shipping You can cancel your order anytime before it’s shipped. Full refund guaranteed – like changing your mind about what to cook for dinner!

After Shipping Once shipped, you cannot cancel but you can return the product after delivery using our 7-day return policy.

Refund Timeline Cancelled orders get refunded in 3-5 business days to your original payment method.

How to Cancel

Email us at orders@awiclo.com or call our customer care with your order number. Our team will cancel it immediately if it hasn’t been shipped yet.

Delivery Areas

We deliver all across India. If you’re in a remote area, delivery might take 1-2 extra days. We reach everywhere – from big cities to small villages!

Safe Packaging

All products are packed securely to prevent damage during shipping. We use bubble wrap and strong boxes – like wrapping a gift with extra protection. Your natural beauty products will reach you in perfect condition.